Security and Privacy
What personal information do we collect?
You may choose to use or access our Site without revealing any personal and transactional information about yourself, but you will need to register and create an account in order to make a purchase or take advantage of certain features and functions, including, but not limited to, “Save for Later” and “Address Book”. If you provide us with your information, you consent to the transfer and storage of the information on our server located in the People’s Republic of China (the “P.R.C.”). As set forth in more detail below, Lightstrade collects personal information that you provide when using the Site. This information includes your first and last name, email address, a password and other information required when you create your Lightstrade account or when you participate in or conduct surveys and contests via the Site, email, or other media of Lightstrade. In order to protect your confidentiality and verify your identity, we may ask you to confirm your personal information when you contact our Customer Service Department. In addition to the personal information we may collect and process during registration and any surveys, we also collect, store and process the following information about our users:
1. Purchase Information
When you make a purchase from Lightstrade, we collect your name and payment method information. When you create an account at Lightstrade, you can choose to save your billing information in “My Lightstrade.” You can also save one or more shipping addresses in your Lightstrade Address Book.
2. Services Account Information
We collect personal information from users who wish to use any of the Lightstrade services, including but not limited to, Lightstrade’s Transaction Platform. In order to use these services you must provide your email address and password or create an account at Lightstrade.
3. Cookies and Other Computer Information
4. Publishing Information
When you submit any information on the Site during your use or access, including, but not limited to, information on the Lightstrade blog, the rating system, or product catalog, you are deemed to have given your permission to Lightstrade to publish such information, and Lightstrade and the Site hereby enjoy an irrevocable, perpetual, worldwide and royalty-free, sub-licensable license to use all information provided by such user to exercise the copyright, compilation, database and publicity rights any user has in such material or information, in any media form.
How we use your personal information?
When and with whom can we share your personal information?
We do not sell or loan your personal information to any third parties under any
circumstances. We will share your personal customer information only with our agents,
representatives, service providers, and contractors for limited purposes, including, but not
limited to, fulfilling customer orders, offering certain products and services in connection
with the Site, communicating to customers, providing customer service, storing, sharing
and retrieving customers’ photo images in our Photo Center, enhancing and improving
clients’ purchase experience, enabling access to our partners’ web sites, providing a
personalized purchase experience and preventing fraud and completing payment method
Aside from the purposes described above, we will not share your personal information with any other third parties unless we have your express permission or there are special circumstances, such as when Lightstrade is required by the government, law enforcement body, obligee whose legitimate right has been injured, subpoena or other legal document to share such information, or if we believe it to be reasonably necessary to protect the safety of any person; to address fraud, security or technical issues; or to protect Lightstrade’s rights or property. We may also share aggregated demographic and statistical information with our partners. This is not linked to any personal information that can identify any individual person.
How can you control the use of your personal information?
You can modify or delete your personal information at any time. Simply go to My Lightstrade. Log in with your ID and password, then edit or delete your personal information at your discretion.
How can we protect the security of your personal information?
Your personal information is protected by the password you created when you created an account on the Site (or another password you choose after changing a previous password). Please keep this password confidential. No Customer Service Associate or any other representative of Lightstrade will ever ask you for your password. The confidentiality of your password is yours to protect. You may change it at anytime by going to My Lightstrade. Log in with your email address and password, then click “Change Name, Email & Password” and enter a new password.
Lightstrade does not intentionally collect personal information about minors or other
persons without full civil conduct capacity, but based on the properties of Internet, there is
no way for Lightstrade and the Site to distinguish the age or capacity of the users. By
accepting this Agreement through your use or access of the Site, you certify that you are a
person over 18 years old with full capacity and ability to form a legally binding contract in
the jurisdiction in which you are resident or in which you are entering into this Agreement.
If you do not agree to (or cannot comply with) any of the terms of this Agreement, do not use the Site.
Meanwhile, if a minor or other person does not have full civil conduct capacity and has provided personal information to us without the proper consent of their parent or legal guardian, such parent or legal guardian should contact us to remove such personal information.
Your information is stored on our servers located in the P.R.C, and we adopt lots of tools, means and technologies to protect them against unauthorized access, use and disclosure. For instance, we use a technology called Secure Sockets Layer (SSL), which encrypts (or encodes) sensitive information before it is sent over the Internet. However, we are limited in our efforts by the technologies currently available, and no data transmission or storage over Internet can be guaranteed to be perfectly safe. Therefore, although we work very hard to protect your information and privacy, we do not promise or guarantee that your information will always be private and safe.
We realize that making purchases on the Site, or any other web site, requires trust on your
part. We value your trust very highly and pledge to you, our clients that we will work hard
to protect the security and privacy of any personal information you provide to us and that
your personal information will only be used as set forth in this Policy. This includes your
name, address, phone number, email address or checking account information, in
addition to any other personal information that can be linked to you, personally.
Lightstrade may provide links to certain third party web sites. This Security and Privacy
Policy applies only to activities conducted and personal information collected on the Site.
Other web sites may have their own policies regarding privacy and security. We
encourage you to review the privacy policies on these sites before you use and access
them. You are solely responsible for your use and access of other web sites.
Lightstrade will obtain your consent before allowing the download of any software from the
Site, and Lightstrade will not automatically download any software to your computer
system. Once you consent to the initial download of any software, you may receive
automatic updates or patches pertaining to such software. You understand and agree that
any material, including but not limited to downloaded software, required or automated
updates, modifications, reinstallations, or software otherwise obtained through the use of
the Site is done at your own discretion and risk and that you will be solely responsible for
any damages to your computer system or loss of data that may result from any such